Last updated: August 15, 2023
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Account means a unique account created for You to access our Service or parts of our Service.
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Wunjo Guitars, 5 Denmark Street, London.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: United Kingdom
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Wunjo Guitars, accessible from https://www.wunjoguitars.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
First name and last name
Address, State, Province, ZIP/Postal code, City
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
- Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
- Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.
We use both Session and Persistent Cookies for the purposes set out below:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
- For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
- With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
- With Your consent: We may disclose Your personal information for any other purpose with Your consent.
Retention of Your Personal Data
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Disclosure of Your Personal Data
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
By email: firstname.lastname@example.org
By visiting this page on our website: Wunjo Guitars
By phone number: 02073790737
Every Monday morning at Wunjo Guitars, a long queue of sales representatives from some of the biggest musical instrument companies in the world trails through the shop and up the workshop bench to find Brian. More often than not, Brian is having a jolly chat with one of our many dear customers. A chat about guitars, golf, the plight of Glasgow Rangers Football Club, or anything else that that particular dear customer may wish to muse upon. Wunjo Guitars exists because of this man, and it has become his labour of love. Years of graft have given way to an enduring passion for the things we spend all our days talking about, lusting over and dreaming of. Brian's philosophy has never wavered: if you see it in our shop, then have a play on it! Guitars are there to be played, and it will always be our way here at Wunjo. Once finished putting the world to rights with the customers, setting up a host of our warranty instruments and maybe offering a couple of sweet deals along the way, Brian breezes out of the shop, affording a casual nod to the winding queue of sales reps, and heads to the golf course to enjoy the spoils of being the founder of the world's coolest guitar shop.
‘Well, let’s start from the beginning…’ The man who's hair and beard somehow remain precisely the same length day in day out, Tom 'Mr Minkley' Hinkley, is one of the long standing members of the Wunjo family and has been at the forefront of making one of the finest bass guitar shops in the world since its inauguration to Wunjo in 2012. Having read several panflets on Buddism, Tom is always here to provide calm, honest and well rounded advice. And Tom is most certainly an excellent musician too, Having spent a small fortune on mail-order jazz chords over the years, he's got as many excellent recordings, sessions and gigs under his belt as he does days at the helm of our bass shop. With a great eye for stunning vintage bass (see Wunjo Bass's Instagram feed). So he's earned the long hair, and indeed, the beard.
Marc, who, as you can see, has completed a course on 'how to pose for an effective/moody band photo', does not know how to look uncool. He has tried desperately over the years, wearing his wife’s cardigans (nope, that's technically still cool), refusing to shave (now they're all doing it), and even trying to throw in a bit of classic double-denim (would you believe, it's now back in), but all to no avail. In one desperate attempt to shake off this burden of coolness, Marc tried to work less hours at Wunjo and become a DJ in Ibiza, but we weren't having any of it. Now he's back to a regular gig here, just like the old days, spreading his knowledge and friendly vibes across both our electric and acoustic departments. I say the old days, Marc is one of our longest serving members of staff, putting him firmly in the frame for the tag of 'part of the furniture'. He'll probably be here when he starts going grey and wrinkly, sort of like the Keith Richards of music retail. So, is that still...? Yeah, sorry dude, probably still cool.
Underestimate Annie at your peril, this flower child has worked at Wunjo’s since we used our time machine to pluck her out of the 1970s. Dungarees and a 1964 Gibson Country & Western are Annie’s usual attire, although you can sometimes find her in a stylish Ovation hoodie. She is not the daughter of the owner or the girlfriend of the manager, Annie may be sweet but has more chops than the Flat Iron. Our specialist in everything - mostly if they have Bigsby’s or were played by Neil Young - Annie has got her gun and is not afraid to use it. That being said, the sweetest member of Sweet Giant, Annie will know exactly what guitar you need from a quarter mile.
Tom is youngest member of the Wunjo family, though his technical knowledge of fretboard radius and cockney-geezer rhyming slang may lead you to believe otherwise - a ‘teenage’ grunger with the mind of a 60 year old amp technician. Tom keeps us on up to date on what pedals and brands are ‘on trend’ with the kids, and can answer the most niche questions on product specs and what order to put your boutique pedals in. Before Wunjo, Tom attended charm school, but didn’t make graduation… lucky for us or else he’d probably be making demo videos for our online chain competitors.
Gus is a law abiding citizen. This is only made possible by the fact that short-shorts and listening to Coldplay isn’t yet illegal. His moustache coupled with wavy shoulder length locks and a fringe gives him the look of a man who knows his way round a Shoreditch pub or two, but fortunately for us he also knows a thing or two about musical equipment. Gus has worked his customer service magic across all departments of Wunjo over the years and now resides in the office, where he handles all the behind the scenes wizardry that helps Wunjo tick. His meticulous approach and attention to detail ensure you will receive the best online or over-the-phone retail experience or, if you're one of the lucky ones, you may bump into him in the shop ‘’Hey Buddy, how can I help you?”…