Privacy Policy and Cookies

Privacy policy

Here at Wunjo we’re committed to respecting your privacy. This privacy policy explains how we collect and use personal information. We believe a business should use customer information honestly and only so that we can provide a better experience for our customers. In the case of Wunjo’s, this amounts to email newsletters containing details of new products, offers, vouchers and competitions.

We will keep your information safe, never misuse it and never pass it on to other companies. We recommend you read this privacy policy in full before using this website or submitting any personal information - that way you know exactly what we’ll be doing with the information you give us and can rest assured you won’t have to worry about it. By using the site, you accept the practices described herein, which is a legal speak way of saying that we wouldn’t ask for this information if we could provide the same super high quality online shopping experience without it, and as such by using those features of the website you are in a sense giving us the go-ahead to use that information to provide those features.

We’ve built the website in such a way that you can browse and enjoy most of the site without ever having to give us any information that could identify you as a specific person (in legal parlance that data is referred to as PII - and includes, but isn’t limited to, email address, name etc). However some of the more advanced features of the site (including buying things!) do require some PII, in those cases by providing us with PII you’re also technically consenting to us using it to enhance your shopping experience. Because PII is particularly sensitive, we’re also careful about how it’s used: we never, ever share or sell PII (or any data for that matter) to any other business.


We collect personal information, such as your name, postal addresses, email address etc. We store this information when you place an order with Wunjo or submit your data to us (using a web-form or a newsletter sign-up form). This data is held securely on our website and is only accessible to Wunjo staff members with the correct authorisation. When you place an order on this website, we consider the information you enter as private. The information is kept on a secure server protected from outside parties. We will offer the opportunity to opt-out of marketing activities such as our email newsletters and postal mailings, and will not pass your data on to third-party companies.

Commitment to Data Security

We keep all your personally identifiable information secure. Only authorised employees, have access to this information. All email newsletters from Wunjo offer automated unsubscribe services so you can opt out of further mailings.

 

Cookies

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

If you create an account with us then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.

We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.

This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.

When you submit data to through a form such as those found on the contact page, cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solutions on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.

For more information on Google Analytics cookies, see the official Google Analytics page.

More Information

Hopefully that has clarified things for you and as was previously mentioned, if there is something that you aren't sure on, it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information then you can contact us through one of our preferred contact methods.

Email: sales@wunjoguitars.com

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