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Delivery times displayed with product information are estimated and based on orders received before 3pm, however we will always do our utmost to exceed your expectations. Where an order is received after 3pm, please add one working day on to the estimated time, although again, we will always try to exceed expectations. Once your order has been processed, for large items we will send you a tracking number from our courier so you can see when the parcel is due to arrive. If you need any further information at any time while you are waiting for your item(s) to be delivered, please drop us an email or call 0207 379 0772.
Please fill out the form below to ask us any questions.
• Shipped Worldwide
• In-House Guarantee
New items: Because we offer a guarantee on many of our wonderful wares, when they are received from the supplier they are, where appropriate, un-boxed for inspection and set-up. This applies to stringed instruments in particular. If you would like your purchase to remain sealed and untouched in its original packaging, please check the appropriate box at check-out.
Vintage and Used items: Every effort is made to detail all aspects of our vintage and used instruments. We look at condition and originality and endeavour to include all relevant information in the main description. Please do get in touch by phone or email if you have any questions on the details of any specific item. Vintage and used items are always packaged for shipping with great care. We ship worldwide. CITES documentation may be required for items being sent outside the EU. Please contact us for more information.